Property Management

Whether managing residential or commercial property, we take a proactive and hands-on approach to ensure your asset is well maintained, tenants are satisfied, and all compliance obligations are met — leaving you free to enjoy the rewards of ownership.

Comprehensive property management services

Our tailored service covers all key aspects of effective property management:

• Maintenance and Repairs — We manage all landlord repair and maintenance matters efficiently, ensuring high service standards and regularly reviewing contracts to deliver best value.
• Rent Collection and Financial Management — Our diligent processes help minimise arrears and maintain steady cash flow. Rent demands are issued in advance, reminders sent when necessary, and clear financial reporting provided at a frequency to suit your needs.
• Commercial Service Charge Management — For commercial properties, we offer a full service charge management solution, including annual budgeting, collection, accounting, financial reporting, and managing service providers. All aspects are handled in strict accordance with RICS regulations.
• Health & Safety Compliance — We take full responsibility for ensuring properties remain compliant with all relevant Health & Safety legislation. From Fire Risk Assessments to Gas and Electrical checks, our robust systems ensure statutory obligations are always met.
• Regular Property Inspections — Our property managers conduct routine site visits to monitor condition, ensure compliance, and promote tenant satisfaction.
• Tenant Liaison and Dispute Resolution — Acting as the primary point of contact, we foster positive landlord-tenant relationships and resolve issues quickly and professionally.

Everything else, in house. Rent reviews, lease renewals and lease consultancy are separate instructions rather than part of the management fee — but they are handled by our own surveyors, who already hold the lease, the correspondence and the history of the building. Nothing is referred out, nothing has to be explained twice, and management clients are charged at preferential rates.

And they sit in the same office. When a gutter needs relining or a wall needs repair, the manager can turn to the building surveyor who would specify the work and settle it between them — what is actually wrong, what the repair should be, and whether it is worth doing once properly. That happens before a contractor is appointed, not after three quotes have come back for the wrong job.